Your first loss is your best loss

Your first loss is your best loss

As our business cycle is winding down, I like to look back over the year and review what we accomplished and what we could have done better. There often are memorable problems and events that popped up. It might be a customer complaint, a big special-order mistake, or, for this year, how we reacted to […]

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Source: LBM Journal Lumber Partner Post

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